Refund Process

• Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

• If approved, refunds will be processed to the original payment method within 3–7 business days.

• For prepaid orders, the amount will be refunded directly to the payment source.

• For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or wallet credit, as per your preference.

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Exchange Policy

• Exchanges are accepted in case of size issues or if the product is defective/damaged.

• To request an exchange, please contact us within 7 days of delivery.

• Exchanges will be processed once we receive the original item and confirm its condition.

• Exchange is subject to availability of the requested item/size.

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Return Shipping

• Return shipping costs are the responsibility of the customer, unless the product is defective, damaged, or incorrect.

• In such cases, Sanskrtii will arrange a free return pickup.

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If you have any concerns, questions, or would like to initiate a return or exchange, please contact us at:

📧 info.sanskrtii@gmail.com
📞 +91 7289937993